Course Details
How effectively are you managing performance?
This one-day Performance Management course shows it is a critical part of an organisation where people are involved. Leaders need to know what is expected of them in terms of managing performance, how things work in their organisation and this forms part of having an effective performance management culture and process.
Performance Management should be an ongoing cycle that begins with the setting of goals and expectations, to be achieved or exceeded because of a proactive approach towards working at and delivering what is being measured.
Supported by the organisation with appropriate input from line-managers in the form of coaching and them having relevant meaningful and conversations with those in their team, performance can be effectively managed and measured to help create an environment where goals and objectives are consistently being reached.
Benefits to you
By the end of the course, participants will be able to:
- Understand how to deliver upon their accountability for the performance of their team, both individually and collectively.
- Appreciate the key leadership and people management skills required to deliver accurate and effective performance reviews.
- Provide direct reports with meaningful evidence-based feedback on a regular basis.
- Understand how to apply the skills and techniques to manage ‘difficult’ conversations with confidence.
- Diagnose and deal with poor performance, but also recognising the need to reward success.
Course Contents
- How to deliver upon their accountability for the performance of their team, both individually and collectively.
- The key leadership and people management skills required to deliver accurate and effective performance reviews.
- To provide direct reports with meaningful evidence-based feedback on a regular basis.
- How to apply the skills and techniques to manage ‘difficult’ conversations with confidence.
- About the different employee behavioural types and how to get the best out of them.
- How to build rapport with direct reports and encourage an open and honest working relationship.
- How to diagnose and deal poor performance, but also recognising the need to reward success.
Who should attend?
Managers, Team leaders, Supervisors and anybody managing a team