Course Details
Solve problems and make sound decisions that you can easily back up.
In today’s fast moving world, where the Internet has brought us all closer together and where people now expect quick solutions to their problems and even faster decisions to be made, the need to be both a capable problem solver and a decision-maker has never been greater. This one-day Problem Solving and Decision-Making course gives you the tools to undertake this role
It is also important that decisions are made with sound reasoning that will stand up to scrutiny and audit, sometimes many months or even years down the line.
We know that having the tools and techniques to back up their reasoning is vital to the members of your organisation. This Problem Solving and Decision-Making course will allow your people to be able to think on their feet and solve potentially complex problems, thus meeting client and organisational expectations.
Benefits to you
By the end of the course, participants will be able to:
- Understand tools and techniques for solving problems.
- Appreciate how to find the root cause of problems.
- Understand how to implement solutions to problems.
- Appreciate the need and means to provide an audit for decisions.
- Understand how to make those tough decisions.
- Appreciate the need to prioritise when making decisions.
Course Contents
- Tools and techniques for solving problems.
- How to find the root cause of problems.
- How to generate a list of solutions.
- How to test and validate solutions.
- How to implement solutions to problems.
- Tools and techniques for making decisions.
- The need and means to provide an audit for decisions.
- How to make those tough decisions.
- The need to prioritise when making decisions.
- Managing the risk.
- Asking the right questions.
Who should attend?
All those that need to solve problems and make decisions within your organisation