Business Training Courses

Business Training Courses to Strengthen Your Organisation

Our business training courses provide your team with the skills they need to monitor, control, and expand your organisation. Whether operational or strategic, business challenges are easier to tackle when individuals have the right training and capabilities.

From essential computer skills to advanced leadership and management programmes, our team is here to help your workforce perform at its best.

IT Skills Training for Confidence & Capability

Our IT courses help staff upskill or reinforce their knowledge especially those returning after a break or adapting to new systems.

We offer everything from basic computer essentials to advanced Microsoft Office skills, helping employees work more efficiently, accurately, and confidently.

Training Delivered at Your Workplace

Let our business professionals train your employees within your own offices, using the systems and procedures your staff use every day.

Learning in a familiar environment offers immediate benefits:

• Training is tailored to your internal systems
• Staff learn using tools they recognise
• Real-world scenarios enhance retention
• No travel required which provides minimal disruption

At Oakley, we understand how important it is for individuals to have the right skills to make effective decisions and solve business problems. That’s why every trainer is an experienced business professional with outstanding knowledge and proven training techniques.

All programmes use proven techniques that enhance productivity, communication, efficiency, and decision-making, whether delivered at a corporate or individual level.

Full List of Business Training Courses

Below is our complete range of business, leadership, communication, customer service, change, and IT training courses.
For pricing, availability, or specialist requirements, please call 0333 358 3521.

Leadership & Management Courses

• OOS049 Mentoring for Leaders and Managers
• OOS200 The Inspirational Manager
• OOS048 Leadership Skills Training
• OOS083 Becoming a New Leader
• OOS085 Performance Management
• OOS088 High Performance Teams
• OOS076 Conflict Management
• OOS073 Managing Remote Teams
• OOS077 Crisis Management

Communication & Interpersonal Skills

• OOS018 Dealing with Difficult People
• OOS090 Feedback & Difficult Conversations
• OOS075 Communication Skills
• OOS024 Developing Interpersonal Skills
• OOS071 Principles of Assertiveness
• OOS086 Resilience
• OOS066 Stress Management
• OOS055 Meeting Management & Participation
• OOS022 Interview Techniques
• OOS079 Presentation Skills
• OOS006 Effective Presentation Skills

Customer Service & Sales

• OOS035 Excellence in Customer Care
• OOS040 Customer Service for Maintenance Engineers
• OOS036 Excellent Customer Service for Care Homes
• OOS070 Sales and Upselling

Business, Strategy & Problem Solving

• OOS067 Finance for Non-Financial Managers
• OOS089 Awareness of Finance for Non-Financial Managers
• OOS080 Problem Solving and Decision-Making
• OOS060 Dealing with Change
• OOS072 Principles of Change Management
• OOS081 Creativity & Innovation
• OOS084 Diversity & Equality
• OOS065 Unconscious Bias
• OOS010 Project Management for Non-Project Managers

IT & Microsoft Office Training

• Microsoft Excel
  • OOS130 Basic Microsoft Excel
  • OOS131 Intermediate Microsoft Excel
  • OOS132 Advanced Microsoft Excel
• Microsoft Word
  • OOS133 Basic Microsoft Word
  • OOS134 Intermediate Microsoft Word
  • OOS135 Advanced Microsoft Word
• Microsoft PowerPoint
  • OOS092 Basic Microsoft PowerPoint
  • OOS093 Intermediate Microsoft PowerPoint
  • OOS094 Advanced Microsoft PowerPoint
• Microsoft Access
  • OOS121 Basic Microsoft Access
  • OOS122 Intermediate Microsoft Access
  • OOS123 Advanced Microsoft Access
• Microsoft Project
  • OOS068 Basic Microsoft Project
  • OOS069 Intermediate Microsoft Project
• Microsoft Visio
  • OSS095 Basic Microsoft Visio
  • OOS096 Intermediate Microsoft Visio
• Microsoft Outlook & Teams
  • OOS125 Intermediate Microsoft Outlook
  • OOS127 Basic Microsoft Teams
  • OOS099 Remote Worker Microsoft Teams
• Remote Worker IT Skills
  • OOS105 Remote Worker Microsoft Excel Basics
  • OOS103 Remote Worker Microsoft Word Intermediate
  • OOS104 Remote Worker Microsoft Word Advanced
• Microsoft Copilot
• Data & Reporting
  • OOS120 Microsoft Power BI

Ready to Build a Stronger Workforce?

For details on open courses, on-site delivery, tailoring options, or to request a training proposal:

📞 0333 358 3521

Or
Use the enquiry form on this page

Or

enquiries@oakley-services.co.uk

Training Course List

• OOS089Microsoft Copilot
• OOS035Mentoring for Leaders and Managers (Group)
• OOS030Mentoring for Leaders and Managers
• OOS018Dealing with Difficult People
• OOS201The Inspirational Manager (Group)
• OOS200The Inspirational Manager
• OOS125Microsoft Power BI (Group)
• OOS099Microsoft Power BI
• OOS040Finance for Non Financial Managers
• OOS067Finance for Non Financial Managers (Group)
• OOS110Intermediate Microsoft Visio
• OOS136Intermediate Microsoft Visio (Group)
• OSS109Basic Microsoft Visio
• OSS135Basic Microsoft Visio (Group)
• OOS130Intermediate Microsoft Project (Group)
• OOS104Intermediate Microsoft Project
• OOS103Basic Microsoft Project
• OOS129Basic Microsoft Project (Group)
• OOS102Advanced Microsoft PowerPoint
• OOS128Advanced Microsoft PowerPoint (Group)
• OOS101Intermediate Microsoft PowerPoint
• OOS127Intermediate Microsoft PowerPoint (Group)
• OOS126Basic Microsoft PowerPoint (Group)
• OOS100Basic Microsoft PowerPoint
• OOS117Intermediate Microsoft Access (Group)
• OOS091Intermediate Microsoft Access
• OOS118Advanced Microsoft Access (Group)
• OOS092Advanced Microsoft Access
• OOS090Basic Microsoft Access
• OOS116Basic Microsoft Access (Group)
• OOS123Intermediate Microsoft Outlook (Group)
• OOS097Intermediate Microsoft Outlook
• OOS132Basic Microsoft Teams (Group)
• OOS106Basic Microsoft Teams
• OOS095Advanced Microsoft Excel
• OOS121Advanced Microsoft Excel (Group)
• OOS120Intermediate Microsoft Excel (Group)
• OOS094Intermediate Microsoft Excel
• OOS093Basic Microsoft Excel
• OOS119Basic Microsoft Excel (Group)
• OOS139Advanced Microsoft Word (Group)
• OOS114Advanced Microsoft Word
• OOS112Intermediate Microsoft Word
• OOS138Intermediate Microsoft Word (Group)
• OOS112Basic Microsoft Word
• OOS137Basic Microsoft Word (Group)
• OOS087Feedback & Difficult Conversations (Group)
• OOS061Feedback & Difficult Conversations
• OOS059High Performance Teams
• OOS085High Performance Teams (Group)
• OOS084Essential Facilitation Skills (Group)
• OOS058Essential Facilitation Skills
• OOS057Resilience
• OOS083Resilience (Group)
• OOS056Performance Management
• OOS0082Performance Management (Group)
• OOS081Diversity & Equality (Group)
• OOS055Diversity & Equality
• OOS059Creativity & Innovation
• OOS079Creativity & Innovation (Group)
• OOS034Leadership Skills Training (Group)
• OOS029Leadership Skills Training
• OOS054Becoming a New Leader
• OOS080Becoming a New Leader (Group)
• OOS078Problem Solving and Decision-Making (Group)
• OOS051Problem Solving and Decision-Making
• OOS075Crisis Management (Group)
• OOS048Crisis Management
• OOS049Negotiating and Influencing Skills
• OOS076Negotiating and Influencing Skills (Group)
• OOS074Conflict Management (Group)
• OOS047Conflict Management
• OOS088Complaints management (Group)
• OOS046Communication skills
• OOS073Communication skills (Group)
• OOS072Principles of effective coaching and mentoring (Group)
• OOS045Principles of effective coaching and mentoring
• OOS037Dealing with change
• OOS064Dealing with change (Group)
• OOS043Principles of change management
• OOS070Principles of change management (Group)
• OOS069Principles of assertiveness (Group)
• OOS042Principles of assertiveness
• OOS041Sales and Upselling
• OOS068Sales and Upselling (Group)
• OOS066Stress Management (Group)
• OOS065Unconscious Bias (Group)
• OOS038Unconscious Bias
• OOS010Project Management for Non-Project Managers
• OOS005Effective Presentation Skills
• OOS006Effective Presentation Skills (Group)
• OOS031Excellent Customer Service for Care Homes (Group)
• OSS025Excellence in Customer Care
• OOS026Excellent Customer Service for Care Homes
• OOS024Developing Interpersonal Skills
• OOS022Interview Techniques
• OSS008Effective Time Management
• OOS032Common Induction Standards for Care Homes (Group)
• OOS033Customer Service for maintenance engineers (Group)
• OOS028Customer Service for maintenance engineers